Innovation and originality - two leading values that shape FANBOX's team
and strengthen its unwavering commitment to deliver a range of powerful business
solutions. At FANBOX, thinking outside the box is second nature; a
true source of inspiration and motivation for all team members who are continually
encouraged to further their talents.
Through hard work and determination, every FANBOX team member contributes
to reaching and exceeding objectives. Their experience, drive and proven
expertise ensure that FANBOX remains a leader in its field.
Mr. Daleyne Guay
With a degree in retail management and distribution from Montreal's prestigious Hautes Études Commerciales (HEC), Daleyne Guay has developed leading expertise in the creation of customer loyalty programs and relational database marketing. With more than 20 years of experience in the world of database marketing, Mr. Guay has played a key role in creating and implementing more than thirty customer loyalty programs for national and international organizations. He has helped many CEOs and senior management teams rethink their loyalty strategies while developing innovative ways for them to seduce customers and maintain a healthy bottom line. He has been especially involved in the retail, insurance, financial and information technology sectors.
In 1998, Mr. Guay created Diesel Data (Sid Lee), a specialized relationship marketing business unit. In 1999, he founded Segment of One (Komunik), a company specializing in personalized e-marketing solutions. And in 2001, he sold Segment of One (Komunik) to Nexxlink.
True to his entrepreneurial spirit, Mr. Guay founded FANBOX, his sixth company, in 2002, where he now devotes all his time and energy. He is recognized for his close collaboration with many of today's CEOs in their efforts to develop leading customer loyalty strategies for large-scale Canadian and European companies. As a strategic consultant and sought-after keynote speaker, Mr. Guay is also an active member of several North American and European associations that specialize in marketing, advertising and information technology.
Ms. Isabelle Théroux, CMA
Vice President, Operations
Also a graduate of Montréal's Hautes Études Commerciales (HEC), Isabelle Théroux holds a degree in business administration (accounting specialization) and has spent several years working with new Internet technologies. By combining her certified management accountant (CMA) know-how with her business savvy, Ms. Théroux has successfully managed several national and international projects that combine new and traditional media for companies such as BELAIRdirect Insurance, la Fédération des caisses Desjardins du Québec, L'Oréal Canada, Radio-Canada, and NEC computers. In addition to running the day-to-day operations at FANBOX, Ms. Théroux oversees research and development for the MS2 platform. She is passionate about software development and management, and consistently strives for the perfect balance between entrepreneurial leadership, quality customer service and healthy corporate growth.
Executive Vice President
Daniel Mainville is a proven information technology entrepreneur known for his ability to innovate and to deliver on growth and profitability objectives. His energetic approach to business is all about leadership, and he demonstrates a natural talent for rallying teams toward a common goal. Daniel brings valuable sales and operations experience to FANBOX, which he earned over the years at a number of SMEs and public companies. His capacity to conduct complex negotiations for customer/supplier relationships is second to none.
Mr. Mainville's experience includes several high-profile positions including senior advisor at Courteau, Mainville Management, Inc., offering guidance to young IT companies to help them define and differentiate their service offer, implement best practices, ensure delivery of service, and optimize financial performance.
He also upheld the role of vice-president at two public companies, Nexxlink Technology and Bell Business Solutions, where he helped integrate fifteen companies into five profitable business units, defined a unique service offer, converted traditional software solution offers to ASP or Web service offers, significantly increased recurring revenue, and streamlined a sales team compensation model.
Mr. Mainville was also associate vice-president, business development at Informatech Inc., where he participated in all aspects of managing a small business. As head of sales and marketing, he also introduced one of the first structured ASP offers in the late 90s-an offer that continues to meet customer needs and profitability goals to this day.
Chairman of the Board
A civil engineer by profession, with a specialty in strategic planning (Western University) and finance (Harvard Business School), Robert Courteau is a seasoned specialist in organizational development for businesses, especially where information technology plays a leading role.
With more than 25 years of experience in the information technology sector, Mr. Courteau has held several leading positions including general manager of IBM Global Services for the province of Quebec and vice president of information technology and chief information officer at Westburne ($3 billion, 550 branches). In January 2002, Mr. Courteau was named president and chief executive officer of Nexxlink Technologies, Inc. In February 2005, having doubled the company's market value, Nexxlink was sold to Bell Canada and became Bell Business Solutions, a wholly owned subsidiary of Bell Canada. Mr. Courteau was named CEO of the new subsidiary and, between 2002 and 2007, Bell Business Solutions has grown from $60M to $160M, and from 325 to 1,100 employees.
In 2007, Mr. Courteau left Bell Canada to create Courteau Mainville Management, a company that specializes in executive coaching for strategic customers and up-and-coming IT companies in which Courteau Mainville Management maintains a financial stake. Since March 2009, Mr. Courteau has held the position of senior vice-president, business solutions, at Fujitsu Canada.