
Innovation and originality - two leading values that shape FANBOX's team
and strengthen its unwavering commitment to deliver a range of powerful business
solutions. At FANBOX, thinking outside the box is second nature; a
true source of inspiration and motivation for all team members who are continually
encouraged to further their talents.
Through hard work and determination, every FANBOX team member
contributes
to reaching and exceeding objectives. Their experience, drive and
proven
expertise ensure that FANBOX remains a leader in its field.
Mr. Daleyne Guay
President
With a degree in retail management and distribution from Montreal's prestigious Hautes
Études Commerciales (HEC), Daleyne Guay has developed leading expertise in the creation of
customer loyalty programs and relational database marketing. With more than 20 years of
experience in the world of database marketing, Mr. Guay has played a key role in creating
and implementing more than thirty customer loyalty programs for national and international
organizations. He has helped many CEOs and senior management teams rethink their loyalty
strategies while developing innovative ways for them to seduce customers and maintain a
healthy bottom line. He has been especially involved in the retail, insurance, financial
and information technology sectors.
In 1998, Mr. Guay created Diesel Data (Sid Lee), a specialized relationship marketing
business unit. In 1999, he founded Segment of One (Komunik), a company specializing in
personalized e-marketing solutions. And in 2001, he sold Segment of One (Komunik) to
Nexxlink.
True to his entrepreneurial spirit, Mr. Guay founded FANBOX, his sixth
company, in 2002, where he now devotes all his time and energy. He is recognized for his
close collaboration with many of today's CEOs in their efforts to develop leading customer
loyalty strategies for large-scale Canadian and European companies. As a strategic
consultant and sought-after keynote speaker, Mr. Guay is also an active member of several
North American and European associations that specialize in marketing, advertising and
information technology.
Ms. Isabelle Théroux, CMA
Vice President, Operations
Also a graduate of Montréal's Hautes Études Commerciales (HEC), Isabelle Théroux holds a
degree in business administration (accounting specialization) and has spent several years
working with new Internet technologies. By combining her certified management accountant
(CMA) know-how with her business savvy, Ms. Théroux has successfully managed several
national and international projects that combine new and traditional media for companies
such as BELAIRdirect Insurance, la Fédération des caisses Desjardins du Québec, L'Oréal
Canada, Radio-Canada, and NEC computers. In addition to running the day-to-day operations
at FANBOX, Ms. Théroux oversees research and development for the
MS2 platform. She is passionate about software development and
management, and consistently strives for the perfect balance between entrepreneurial
leadership, quality customer service and healthy corporate growth.
Daniel Mainville
Executive Vice President
Daniel Mainville is a proven information technology entrepreneur known for his ability to
innovate and to deliver on growth and profitability objectives. His energetic approach to
business is all about leadership, and he demonstrates a natural talent for rallying teams
toward a common goal. Daniel brings valuable sales and operations experience to
FANBOX, which he earned over the years at a number of SMEs and public
companies. His capacity to conduct complex negotiations for customer/supplier
relationships is second to none.
Mr. Mainville's experience includes several high-profile positions including senior
advisor at Courteau, Mainville Management, Inc., offering guidance to young IT companies
to help them define and differentiate their service offer, implement best practices,
ensure delivery of service, and optimize financial performance.
He also upheld the role of vice-president at two public companies, Nexxlink Technology and
Bell Business Solutions, where he helped integrate fifteen companies into five profitable
business units, defined a unique service offer, converted traditional software solution
offers to ASP or Web service offers, significantly increased recurring revenue, and
streamlined a sales team compensation model.
Mr. Mainville was also associate vice-president, business development at Informatech Inc.,
where he participated in all aspects of managing a small business. As head of sales and
marketing, he also introduced one of the first structured ASP offers in the late 90s-an
offer that continues to meet customer needs and profitability goals to this day.
Robert Courteau
Chairman of the Board
A civil engineer by profession, with a specialty in strategic planning (Western
University) and finance (Harvard Business School), Robert Courteau is a seasoned
specialist in organizational development for businesses, especially where information
technology plays a leading role.
With more than 25 years of experience in the information technology sector, Mr. Courteau
has held several leading positions including general manager of IBM Global Services for
the province of Quebec and vice president of information technology and chief information
officer at Westburne ($3 billion, 550 branches). In January 2002, Mr. Courteau was named
president and chief executive officer of Nexxlink Technologies, Inc. In February 2005,
having doubled the company's market value, Nexxlink was sold to Bell Canada and became
Bell Business Solutions, a wholly owned subsidiary of Bell Canada. Mr. Courteau was named
CEO of the new subsidiary and, between 2002 and 2007, Bell Business Solutions has grown
from $60M to $160M, and from 325 to 1,100 employees.
In 2007, Mr. Courteau left Bell Canada to create Courteau Mainville Management, a company
that specializes in executive coaching for strategic customers and up-and-coming IT
companies in which Courteau Mainville Management maintains a financial stake. Since March
2009, Mr. Courteau has held the position of senior vice-president, business solutions, at
Fujitsu Canada.