I would like to be a member, what can I do?
On the home page, select "Registration" and follow the steps given.

I am already a member, but I don't have a user name and a password, how can I get those?
Your user name is your email address.
If you do not have a password, please select "Forgotten password" in the login screen. An email with your password will be sent you shortly.

I am already a member, but I don't have a password, how can I get it?
In the login screen, please select "Forgotten password". An email with your password will be sent you shortly.

I have forgotten my password - what can I do?
In the login screen, please select "Forgotten password". An email with your password will be sent you shortly.

I've changed my email address and would like to change it in my profile.
1- Log on with your user name (your previous email address) and password
2- Select "Profile"
3- Edit

I would like to change my associated store. What can I do?
Please call our customer services at (514) 273-0424 ext. 312 or 1-888 273-0424 ext. 312

How far in advance do I need to register my child in Yellow Kids Club to receive my $10 rebate coupon?
Your coupon will be sent to you two weeks before your child's birthday.

How do I register a second child?
1- Log on with your user name and password
2- Select "Profile"
3- Edit

How long is the coupon valid?
The expiration date is printed on the coupon.

My coupon has expired, what can I do?
Please contact our customer service department who will help you.

Can I use my coupon at any Yellow store?
No, when you registered you were asked to choose the Yellow location nearest you, or the one you visit the most often. You must therefore go to that store to use your coupon.

Can I use my coupon on promotional or sale items?
No, the coupon is only valid on regular-priced items.

When I opened the email containing my coupon, I didn't have access to a printer. I would like to have access to it again to print it - is this possible?
Yes
1- Log on with your user name and password
2- Select "Coupons"
3- View

I have lost my coupon after having printed it, what can I do?
1- Log on with your user name and password
2- Select "Coupons"
3- View

I deleted the email with the coupon attached, what should I do?
1- Log on with your user name and password
2- Select "Coupons"
3- View

I am a member of Yellow's Kids Club, but I have not received my coupon by email, how is this possible?
Our database is probably incomplete or has mistaken information. Please contact our customer service department who will check your account information. Customer services at (514) 273-0424 ext. 312 or 1-888 273-0424 ext. 312